Policies and Mission
Our Mission and Philosophy
We strive to create an environment that is both kid-friendly and caring in order to treat the children of York County. Our approach is thorough, comprehensive, supportive and non threatening. We specialize in treating patients from infancy through adolescence, as well as individuals with special needs.
We believe in the “show, tell, do” method so that there are no surprises for your child and they are aware of what is happening with their treatment. We are interested in stimulating a lifetime of good dental health for your child and that begins are at very young age.
Your scheduled appointment time has been reserved specifically for you. We request 24-48 hours notice for any appointment that needs to be rescheduled. We are aware that sometimes unforeseen events sometimes require missing an appointment and we appreciate your co-operation.
We do ask that you arrive for your appointment at the scheduled time. If you are late we might be forced to reschedule your appointment. We value the time of our patients and parents and strive to run on schedule at all times and ask for your support in this endeavor by arriving at your scheduled time.
We take most forms of insurance. If you have any questions about whether we take your insurance please do not hesitate to ask one of our front office staff. We are committed to helping you maximize your insurance benefits. Because insurance policies vary we can only estimate your coverage in good faith but can not make any guarantees regarding payment due to the complexity of insurance contracts. We ask that any estimated out of pocket expense be paid by you on the date of service. As a courtesy to our patients we do bill insurance companies directly.
As always, our front office staff is happy to answer any questions that you have regarding insurance.